It’s an Exciting Time to Work at Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Escalation Engineer
Responsibilities: As a member of an escalation team, the successful candidate will be the primary focus for customer problem escalation into the engineering organization. Drive problems to resolution through customer (internal/external) interactive troubleshooting, lab replication, research, and working with software/hardware development engineering. The candidate must understand customer network environments to assist in recreating customer operational profiles that will aid in the defect or design problem isolation and be able to work in a fast pace and rewarding escalation driven environment. Responsibilities will also include working with test engineers and development engineers daily to define appropriate simulated customer environments that drive the recreation of customer failure scenarios. Assure failure scenarios are incorporated in simulated environments and made available to test engineers for future test plans and regression test suites. The position will afford the successful candidate the opportunity to develop product specific knowledge in various technology and feature set areas. Require the candidate to act as a product and feature expert presenting the customer perspective to the engineering teams focused on leading edge server load balancing and internet caching solutions. The position will also require the successful candidate represent the development team to the field sales/support teams and to the customer.
Required Skills:Requires BSEE/CS or equivalent, combined with at least 4 years of related experience. Cisco CCNP+ and MCSE certification or equivalent knowledge beneficial. The candidate should be very proficient in IP, IP routing protocols, L2 bridging (spanning tree), MS client server protocols (CIFS, Active Directory), widely used Internet protocols (HTTP, SSL, DNS, FTP, LDAP, NFS), Linux/Unix administration, and network management protocols like SNMP. Specific knowledge of server load balancing solutions desired. Some programming experience also desired (C, C++, Perl, Java). Protocol analyzer and packet-level diagnostics experience is required. Must have experience running, designing, or troubleshooting complex networks. Must have proven ability to accomplish advanced troubleshooting. Ability to objectively interact and communicate with Customers, Engineering and Manufacturing groups as timely problem resolution is a must. Proven ability to effectively communicate and solve networking problems on complex, critical issues is required. Ability to effectively communicate and lead projects is necessary. Typically requires BSEE/CS combined with 4+ yrs related experience.
This job has been filled. Please contact me for other opportunities.
It’s an Exciting Time to Work at
Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Hardware/Test Engineer
Responsibilities: It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.
Cisco seeks a Hardware Engineer with specialized knowledge in select technologies. Ability to widely apply networking and telecom principles, theories and field concepts to product development and possession of working knowledge of related disciplines.
In addition to HW Eng III, requires hands on experience with one or more of the following:
Hands-on experience with design and/or testing of GE, FC, CWDM, DWDM, SONET, SDH, PDH optical and electrical interfaces. Solid knowledge of IEEE GE, FC ANSI, ITU G.707, G.783, GR-253, is essential.
Solid experience to characterize/qualify optical, electrical interface and components. Work closely with development engineers to define specifications and resolve issues.
Solid foundations of theory and test techniques of clock recovery, jitter/wander. expertise on electrical interfaces T3/E3, T1/E1, ISDN, analog line, PBX interfaces.
Understand related product architecture. Understand competitive products. Ability to apply new technology independently. Ability to design multiple subsystem architecture. Ability to plan small projects. Ability to solve complex. problems involving multiple sub systems. Experience with design of LAN/WAN interfaces and digital systems. Experience performing board level digital logic design with emphasis on FPGA designs and simulation for design verification of ASICs. Works under department strategy and direction. Translates department goals into own work assignments. Independently determines and develops approach to solutions. Work is reviewed upon completion for adequacy in meeting objectives. Interfaces cross-functionally at the working team level. Customer resolution requires excellent communication skills. Sponsors and models exemplary team interaction. Encourages and accepts performance feedback. Mentors junior team members. Demonstrate ability to successfully influence win-win cross-functional dynamics. Resolves conflicts by fostering team communications. Exercises broad judgment. Tackles complex issues in creative ways. Problem solving requires originality and ingenuity using knowledge gained while specializing in field. Technical and Functional Knowledge. Teamwork. Solve Problems & Make Decisions. Innovation and Learning. Dedication to Customer Success. Demonstrate Leadership. Acknowledged technical expert on product.
Typically requires MSEE/CS combined with 3-4 years of related experience, or BSEE/CS combined with 4-7+ yrs related experience.
This job has been filled. Please contact me for other opportunities.
It’s an Exciting Time to Work at
Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Hardware Engineer
Responsibilities: It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.
Cisco seeks a Hardware Engineer with specialized knowledge in select technologies. The ideal candidate will have demonstrated technical experience and a commitment to applying his or her expertise in the development of select products. This is a great opportunity to work with the best in the industry, expand your skills and experience, and be part of a team that is at the forefront of network technology innovation.
Participates on a project team of engineers involved in the specification, design, development and test of hardware, that may include any of the following list of responsibilities: Participates in defining the design and implementation processes and procedures. Responsible for board level complex architecture design. Writes board level functional and design specs and hardware manuals. Writes complete unit and integration test plans. Debugs complex board level problems. Performs complex board level unit and integration tests. Designs moderate complexity ASICs and FPGA. Designs board level diagnostics firmware. Resolves issues with CAD and Manufacturing Engineers in developing new boards. Designs board level simulation tests. Consults with in-house packaging and other compliance engineers during design process to ensure compliance requirements will be met. Interacts with customers as site coordinator in problem verification and support.
Typically requires MSEE/CS combined with 3-4 years of related experience, or BSEE/CS combined with 4-7+ yrs related experience.
In addition to HW Eng II, requires hands on experience with one or more of the following: Understand related products'' architecture. Understand competitive products. Ability to apply new technology independently. Ability to design multiple subsystem architecture. Ability to plan small projects. Ability to solve complex. problems involving multiple sub systems. Knowledge of design support, simulation, PCB layout and high speed switching/circuit analysis.
Ability to widely apply networking and telecom principles, theories and field concepts to product development and possession of working knowledge of related disciplines. In addition to HW Eng III, requires hands on experience with one or more of the following:
Hands-on experience with design and/or testing of IEEE eithernet i/f, PoE electrical interfaces, POTS, FXO, FXS analog interfaces. Solid knowledge of IEEE 802.3, 802.3af, TIA/ANSI analgo interrfaces is essential.
Solid experience to characterize/qualify electrical interface and components. Work closely with development engineers to define specifications and resolve issues.
Solid foundations of theory and test techniques of clock recovery, jitter/wander. expertise on electrical interfaces T3/E3, T1/E1, ISDN, analog line, PBX interfaces.
Experience with design of LAN/WAN interfaces and digital systems. Experience performing board level digital logic design. Understanding of design specification and implementation of high-speed ASICs for next generation high-end switches and repeaters. Works under department strategy and direction. Translates department goals into own work assignments. Independently determines and develops approach to solutions. Work is reviewed upon completion for adequacy in meeting objectives. Tackles complex issues in creative ways. Problem solving requires originality and ingenuity using knowledge gained while specializing in field. Technical and Functional Knowledge. Teamwork. Solve Problems Make Decisions. Innovation and Learning. Dedication to Customer Success. Demonstrate Leadership. Acknowledged technical expert on product.
This job has been filled. Please contact me for other opportunities.
It’s an Exciting Time to Work at
Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Product Manager
Responsibilities: It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.
Cisco is looking for an experienced Product Manager for our VPN team. This individual will work with our partners, customer and internal support organizations to define new capabilities and features for Cisco's site-site VPN solutions. This individual will also define and enhance existing services and product offerings, identify new technologies and manage product positioning that will aid in delivering a world-class VPN Solution.
Required Skills:
8-10 years of product management experience in a software development environment, including creation and maintenance of prototypes, high level and detailed requirements documents.
Proven ability to lead and influence highly cross functional teams and an ability to work enthusiastically with people outside of the immediate team to drive consensus and results Strong ability to quickly establish and develop professional working relationships with Cisco resources, third party vendors and consultant resources Exceptional written and verbal communication skills and Ability to effectively influence and interact with an executive-level audience. Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution.
Education: BA/BS required; MBA a plus.
This job has been filled. Please contact me for other opportunities.
It’s an Exciting Time to Work at
Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Software Engineer
Responsibilities:Participate in the development of Cisco Security Manager Product suite for managing end-to-end network security on all Cisco devices including Routers, Switches and Security Appliances (PIX, ASA, IPS, etc). The team provides excellent opportunity for our engineers to master not only the basic networking skills but also in-depth network security technologies such as VPN, Firewall, IPS, and self defending network.
Cisco Security Manager is a critical glue to help tying the components of Cisco Self-Defending Network together. It enables customers to build, enforce and monitor security policies effectively through its easy to use graphical user interface and various views (device view, policy view and topology view). Members of the team will have ample opportunities to interact with our customers to learn how large enterprises and service providers deploy network security solutions. Knowledge from our customer's day-to-day operations will be utilized to transform our product to meet customer's operational challenges such as scalability, usability, virtualization, and high availability.
The product provides an exciting opportunity to work on a world class J2EE application for managing network security, to leverage the latest Web and database technologies (Java, Ajax, Swing, XML, Castor, JSP, Servlet, Apache, Tomcat, JDBC, Hibernate), to use state of the art development tools (Subversion, Eclipse, XMLspy, OptimizeIt, JTest), and to learn state of the art networking/security/software technologies all in the same job.
In this role, you will be part of a highly driven, talented and diverse engineering team. Your responsibility will include:
-Contribute to subsystem architecture design and write functional specifications.
-Write and provide input to design specifications.
-Participate in lab setup for networking and security devices.
-Develop code in Java, Swing, XML or JSP and perform unit and integration test.
-Work with the devt test team to identify and resolve problems found.
-Participate in working with customers on field trials prior to the release.
-Support our customers in resolving product issues.
Typically requires MSEE/CS combined with 5-7 years of related experience, or BSEE/CS combined with 7-10+ yrs related experience
This job has been filled. Please contact me for other opportunities.
It’s an Exciting Time to Work at
Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Software Engineer
Responsibilities:We are seeking a Software Engineer who is excited to see where the core development happens for IOS. Whatever is in RFC will be tested here in this group. All the enhancements are done within this initial phase. This is an exciting opportunity to be at the technology forefront.
We are looking for a Software Engineer to do VPN testing. Need candidates that have worked on multiple platforms as this group will work with IOS based images on any router. Must have layer 2 and 3 experience. Cisco products IOS. Scripting knowledge in TCL and Perl. Automation testing. Experience working with ASIC platforms (PIX or Firewall). Must have knowledge of encryption, VPN space, networking protocols, crypto, PKI.
Desired: Security IP experience is a plus.
Education: Typically requires MSEE/CS combined with 5-7 years of related experience, or BSEE/CS combined with 7-10+ yrs related experience.
Open to candidates that have 2-5 years with solid work experience.
This job has been filled. Please contact me for other opportunities.
It’s an Exciting Time to Work at
Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Software Engineer
Responsibilities:We are seeking a Software Engineer who is excited to see where the core development happens for IOS. Whatever is in RFC will be tested here in this group. All the enhancements are done within this initial phase. This is an exciting opportunity to be at the technology forefront.
We are looking for a Software Engineer to do VPN testing. Need candidates that have worked on multiple platforms as this group will work with IOS based images on any router. Must have layer 2 and 3 experience. Cisco products IOS. Scripting knowledge in TCL and Perl. Automation testing. Experience working with ASIC platforms (PIX or Firewall). Must have knowledge of encryption, VPN space, networking protocols, crypto, PKI.
Desired:
Security IP experience is a plus.
Education:
Typically requires MSEE/CS combined with 5-7 years of related experience, or BSEE/CS combined with 7-10+ yrs related experience.
Open to candidates that have 2-5 years with solid work experience.
This job has been filled. Please contact me for other opportunities.
It’s an Exciting Time to Work at Cisco!
Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.
Support Manager
Responsibilities:Support Manager I Position requires the following:
- Manage a team of 3rd level CSA support engineers
- Experience with managing support engineers
- Hands-on 3rd level product escalation support role handling escalated cases and fielding direct telephone calls from customers, Cisco Technical Assistance Center (TAC), sales engineers, sales people, and others in need of escalation support for the CSA product
- Demonstrate patience and a positive attitude with all types of customers
- Be a Cisco Ambassador, representing Cisco positively at all times in sometimes difficult situations
- Be able to motivate a team and facilitate open discussions
- Excel in a fast paced environment
- Initiate projects and provide technical guidance to team members
- Share technical expertise and experience with all members of the CSA Escalation Team
- Be active more than reactive to escalation support issues
- Undertake testing and projects with the team
- Write technical documents for internal and external use
- Leverage interaction with developers and QA engineers to find customer solutions
- Perform CSA problem reproduction, analysis, and submission of defect report to development and drive the process to a releasable product solution
Required Skills:
- Experience and Qualifications (5-10 years):
- Experience managing a team of support engineers
- Superior customer management skills
- Strong verbal and written communication skills
- Ability to perform problem decomposition and problem solving with incomplete information
- Independent initiative, adaptability, positive attitude, grace under pressure
- Solid experience with Windows-2000/2003/XP/Solaris/Linux
- Experience with large scale enterprise deployments of Windows, Solaris, and Linux systems
- Experience solving complex, multilayered, system level customer issues
- B.S. in Computer Science or related field (M.S is a plus)
- TCP/IP and related protocols
- Perl and C programming experience is a plus
This job has been filled. Please contact me for other opportunities.
