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Software Engineer / Application Engineer
IronPort Systems Platform Engineering team is looking for software engineering talent and experience to participate in the ongoing development efforts for its Security Appliances.
Job Description:
The Application Engineering team at IronPort has the unique opportunity to gain exposure to all parts of the IronPort technology suite and collaborate with key departments on a daily basis, including Engineering and Customer Support. This position requires extremely strong problem solving skills and the technical knowledge to perform advanced debugging and develop out-of-the box solutions to solve real world customer problems. The AE group is expected to debug and develop software written in a variety of different languages. The AE position requires an individual who is comfortable communicating technical concepts in an easy-to-understand manner, who enjoys working with cross-functional teams, and who has the strong desire to teach and learn new technical skills.
Primary Responsibilities:
• Be the engineering focal point for resolving customer issues
• Develop custom tools to enhance productivity and solve challenging problems
• Proactively address customer concerns and prevent problems from arising
• Write specifications, design, and implement applications code for use in customer environments
• Mentor others through one on one and formal training
Required Experience and Skills:
• Must have 6+ years solid technical experience in a product environment
• Strong knowledge of HTTP & HTTP proxy and caching technology or Enterprise email solutions
• Highly technical knowledge of network architecture and troubleshooting
• Experience with advanced software debugging: (gdb, truss/ktrace, tcpdump, other UNIX utilities)
• Understanding of software development and best practices, including code review and troubleshooting
Desired Experience and Skills:
• Operating system experience: FreeBSD or Linux
• A broad spectrum of programming languages, from machine-level (some assembly) to OO-based languages (Python/Java/C++), and everything in between (C/shell/Perl) • Strong level of understanding of Internet protocols (SMTP, HTTP, DNS, FTP, LDAP, SSH, TLS).
• Socket level programming and debugging
• Prior experience in the email technology or web proxy space is desirable
• Ability to propose design solutions that help improve supportability and debugging
Personal Characteristics:
• Entrepreneurship, Sense of Urgency: Candidate will possess a high energy level which allows them to react to situations quickly and decisively, possessing self confidence to be assertive when taking a position, not afraid to make decisions.
• Indomitable work ethic: Candidate can reject setbacks and enthusiastically persists until ambitious goals are achieved. The successful candidate will be resourceful and innovative at tackling complex challenges in a timely matter.
• Flexible and adaptable: Candidate should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.
• Attention to detail: Candidate must live by the mantra of “the devil is in the details” and will take great pride in getting it right.
• Accountability: Candidate should be a results-oriented team player who leads by example, holds self accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives.
• Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation
• “The Customer Comes First” Attitude: Candidate will demonstrate passionate commitment to the customer and to product quality. Champions the product and the customer’s needs and implements a model of continuous improvement in both company goals and project-related task.
For immediate consideration, please submit your resume here.
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