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Software/QA Engineer III
IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.
This QA Engineer will be a primary contributor to the test effort for the IronPort Security Management Appliance, part of IronPort's full line of high availability, massive performance and easy to use network security appliances. The QA Engineer will work with Engineering and Product Management to review product requirements and engineering specifications and will write and execute test plans and test cases based on these documents.
Primary Responsibilities:
* Create and review test cases and test plans based on functional specifications and marketing requirements documents
* Execute test cases and test plans using internal API test tool or manual execution as needed.
* Identify, isolate and document software defects, either independently or with QA/Development peers
* Analysis and diagnosis of issues found in the field.
* Mentor junior team members
* Provide status and escalate issues to Team Lead as needed
Required Experience and Skills:
* MUST HAVE SERVER-SIDE, UNIX BASED QA EXPERIENCE
* Minimum of 6 years experience in QA
* Proven, referenceable experience as a White/Grey box QA Engineer
* Strong command of some UNIX variant
* API level testing using custom test harnesses
* Solid skills in python or other programming language
* Strong knowledge of TCP/IP networking
* Experience testing RDBMS-based applications
* Experience testing server applications
* Proven track record of developing test plans and test cases from engineering specifications and product marketing documents
* Possess outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization
Required Experience and Skills:
* FreeBSD
* SQL
* Knowledge of Routing, DNS, SMTP, HTTP, FTP, SSH and Telnet
Personal Characteristics:
* Independent: Able to grasp high level product requirements and translate these to functional test plans. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Sees defects throughout their lifecycle; from detection to resolution.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management. Willing to engage engineers and management in discussions on bug resolution.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed. Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion
* Accountable: He or she should be a results-oriented team player who leads by example, holds themselves accountable for performance, takes absolute ownership, and champions all aspects of quality initiatives.
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.
For immediate consideration, please submit your resume here.
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