Wednesday, September 12, 2007

Sr. Software/QA Engineer IV



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Sr. Software/QA Engineer IV

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Job Description:

The Reputations Software/QA Engineer will be primarily responsible for testing software used to detect known senders of malware or spam emails. This is a dynamic and critical area of IronPort's security software since assessments of a sender's reputation can significantly reduce the demands on content scanning software, and spam producers frequently change their sender information to avoid detection. The Reputations Software/QA Engineer will possess a strong background in QA testing, particularly backend or white box testing. The testing process is a collaborative process between Development and QA, and as such, the position requires strong organizational skills, people skills and team interaction abilities. The successful candidate will have a demonstrated ability to develop test plans and test cases in a time-to-market sensitive environment while maintaining an outstanding level of quality.

Required Experience and Skills:

* Minimum of 6 years professional QA experience
* Working knowledge of Python, Perl or other object oriented language
* Practical knowledge of networking troubleshooting
* Working knowledge of Routing, DNS, SMTP, FTP, SSH and Telnet
* Strong familiarity with some UNIX variant; able to perform minor sys admin duties
* Outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization.
* Demonstrated experience in debugging scripting and object oriented code
* Proven track record of delivering high quality in a highly available, scalable environment
* Solid understanding of the build release process and configuration management
* Eagerness to learn new technologies/skills
* Experience testing a mail or messaging application

Personal Characteristics:

* Independent: Able to grasp high level product requirements and translate these to test plans and test cases effectively. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Must naturally feel personally responsible for functional areas assigned for testing. Personally ensures that tests are effective and also ensures that bugs are resolved fully with an emphasis on high quality.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed.
* Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will recover and learn from setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion.
* Accountable: He or she should be a results-oriented team player who holds themself accountable for quality, takes absolute ownership, and champions all aspects of quality initiatives
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

For immediate consideration, please submit your resume here.

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