Wednesday, December 12, 2007

Sr. Software QA Engineer (R825618)



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Sr. Software QA Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Job Description:

The Reputation Software/QA Engineer Lead will be primarily responsible for testing software used to detect known senders of malware or spam emails and for providing technical leadership within the QA group. This is a dynamic and critical area of IronPort's security software since assessments of a sender's reputation can significantly reduce the demands on content scanning software, and spam producers frequently change their sender information to avoid detection. The Reputation Software/QA Engineer Lead will possess a strong background in QA testing, particularly backend or white box testing, and will have demonstrated practical experience in providing technical leadership to teams of at least 3 members. The testing process at IronPort is a collaborative process between Development and QA, and as such, the position requires strong technical and organizational skills, people skills and team interaction abilities. The successful candidate will have a demonstrated ability to develop test plans and test cases in a time-to-market sensitive environment while providing technical guidance to members of the QA team and consistently maintaining an outstanding level of quality.

Required Experience and Skills:

* Minimum of 8 years professional QA experience
* Minimum of 2 years technical QA lead experience
* Working knowledge of Python, Perl or other object oriented language
* Practical knowledge of networking troubleshooting
* Working knowledge of Routing, DNS, SMTP, FTP, SSH and Telnet
* Strong familiarity with some UNIX variant; able to perform minor sys admin duties
* Outstanding written and verbal communication skills. Must utilize these skills to
communicate effectively across all groups in the organization.
* Demonstrated experience in debugging scripting and object oriented code
* Proven track record of delivering high quality in a highly available, scalable environment
* Solid understanding of the build release process and configuration management
* Eagerness to learn new technologies/skills
* Experience testing a mail or messaging application

Personal Characteristics:

* Independent: Able to grasp high level product requirements and translate these to testplans and test tools effectively. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Sees test tools throughout their lifecycle; from development to deployment. Personally ensures that tools work correctly when deployed, and also ensure that users have a full understanding of how to use these tools and interpret their results.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed.
* Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion
* Accountable: He or she should be a results-oriented team player who holds themselves accountable for performance, takes absolute ownership, and champions all aspects of quality initiatives.
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

For immediate consideration, please submit your resume here.

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