Sr. Interaction Designer (R825685)

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Engineering Manager

IronPort is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage. The IronPort Systems Platform Engineering team is looking for software engineering talent and experience to help set the direction for ongoing development of its Email and Web Security Appliance GUIs.
Job Description:
IronPort is looking for an engineering manager to build out and lead a system software development team that will be delivering industry-changing, next generation, solutions for its Web Security and Management Appliance Group.

The Web Security and Management Appliance Group is responsible for two of IronPort’s product lines: the Web Security and Management Appliances. We are looking for a manager with proven experience in participating at a key level in system software projects. This would include past experience in design, development, and creation of a usable and stable product. This individual will be expected to collaborate with product management to help identify and prioritize product requirements; work closely with a cross functional team to facilitate, organize, participate in, and ensure the success of the ongoing development activities. Development will be on a UNIX based platform integrating with code written in Python and C.

Primary Responsibilities:
• Experienced in managing the entire lifecycle of enterprise class system software development
• Experienced in building out and managing a high performance development team, including: hiring, setting up development environment, QA / testing facilities, release management, technical support, and project management
• Looking for candidates that have a passion for delivering high quality software and shows a complete sense of ownership for delivery of the product.
• Capable of jumping in and performing hands-on development tasks as needed
Required Experience and Skills:
• 5+ Years experience with the management of software design and implementation of high-performance system software
• Experience with Python and Code Generation techniques desired
• Experience with Unix/Linux
• General networking knowledge with protocol level knowledge of HTTP/HTTPS/SOCKS/FTP/RTSP/IM/P2P
• Development of applications that run in distributed and centraliz
Desired Experience and Skills:
• Has direct experience with large scale engineering projects.
• Development in embedded real-time environments
• Has worked with a spectrum of languages, from machine-level (some assembly) to OO-based languages (Python/Java/C++), and everything in between (C/shell/Perl)
• Prior experience in the email technology or web proxy space is desirable
• Localization and authentication design and implementation
• LDAP/Active Directory, RADIUS, and other authentication systems
• Knowledge of network security and other related fields

Personal Characteristics:
• Indomitable work ethic: Candidate can reject setbacks and enthusiastically persists until ambitious goals are achieved. The successful candidate will be resourceful and innovative at tackling complex challenges in a timely matter.
• Flexible and adaptable: Candidate should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.
• Communicative: Candidate will take an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed. Encourages constructive criticism on his or her work
• Attention to detail: Candidate must live by the mantra of "the devil is in the details" and will take great pride in getting it right.
• Accountability: Candidate should be a results-oriented team player who leads by example, holds self accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives.
• Efficient and Creative: Candidate should be able to think outside the box to find the optimal solution to problems.
• Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation
• "The Customer Comes First" Attitude: Candidate will demonstrate passionate commitment to the customer and to product quality. Champions the product and the customer's needs and implements a model of continuous improvement in both company goals and project-related task.

---

For immediate consideration, please submit your resume here.

Sr. Software QA Engineer (R825618)

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Sr. Software QA Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Job Description:

The Reputation Software/QA Engineer Lead will be primarily responsible for testing software used to detect known senders of malware or spam emails and for providing technical leadership within the QA group. This is a dynamic and critical area of IronPort's security software since assessments of a sender's reputation can significantly reduce the demands on content scanning software, and spam producers frequently change their sender information to avoid detection. The Reputation Software/QA Engineer Lead will possess a strong background in QA testing, particularly backend or white box testing, and will have demonstrated practical experience in providing technical leadership to teams of at least 3 members. The testing process at IronPort is a collaborative process between Development and QA, and as such, the position requires strong technical and organizational skills, people skills and team interaction abilities. The successful candidate will have a demonstrated ability to develop test plans and test cases in a time-to-market sensitive environment while providing technical guidance to members of the QA team and consistently maintaining an outstanding level of quality.

Required Experience and Skills:

* Minimum of 8 years professional QA experience
* Minimum of 2 years technical QA lead experience
* Working knowledge of Python, Perl or other object oriented language
* Practical knowledge of networking troubleshooting
* Working knowledge of Routing, DNS, SMTP, FTP, SSH and Telnet
* Strong familiarity with some UNIX variant; able to perform minor sys admin duties
* Outstanding written and verbal communication skills. Must utilize these skills to
communicate effectively across all groups in the organization.
* Demonstrated experience in debugging scripting and object oriented code
* Proven track record of delivering high quality in a highly available, scalable environment
* Solid understanding of the build release process and configuration management
* Eagerness to learn new technologies/skills
* Experience testing a mail or messaging application

Personal Characteristics:

* Independent: Able to grasp high level product requirements and translate these to testplans and test tools effectively. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Sees test tools throughout their lifecycle; from development to deployment. Personally ensures that tools work correctly when deployed, and also ensure that users have a full understanding of how to use these tools and interpret their results.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed.
* Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion
* Accountable: He or she should be a results-oriented team player who holds themselves accountable for performance, takes absolute ownership, and champions all aspects of quality initiatives.
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

---

For immediate consideration, please submit your resume here.

Performance QA Engineer (R823858)

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Performance QA Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The Automation Engineer will be primarily responsible for maintaining tools used in automated testing of IronPort's email appliance. The Automation Engineer will possess a strong background in QA and engineering. The automation process will be a collaborative process, and as such the position requires strong organizational skills, people skills and team coding abilities. The successful candidate will have a demonstrated ability to develop custom automation tools in a time-to-market sensitive environment.

Required Experience and Skills:

* Minimum of 3 year professional experience developing scripted automated software tests.
* Working knowledge of Python, Perl or other object oriented language
* Strong knowledge of networking debugging
* Working knowledge of Routing, DNS, SMTP, FTP, SSH and Telnet
* Expert command of some UNIX variant; able to perform minor sys admin duties
* Outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization.
* Demonstrated experience in debugging scripting and object oriented code
* Proven track record of delivering quality in a highly available, scalable environment
* Solid understanding of the build release process and configuration management
* Eagerness to learn new technologies/skills
* Experience testing a mail or messaging application

Personal Characteristics:

* Independent: Able to grasp high level product requirements and translate these to testplans and test tools effectively. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Sees test tools throughout their lifecycle; from development to deployment. Personally ensures that tools work correctly when deployed, and also ensure that users have a full understanding of how to use these tools and interpret their results.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed.
* Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion
* Accountable: He or she should be a results-oriented team player who holds themselves accountable for performance, takes absolute ownership, and champions all aspects of quality initiatives.
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

---

For immediate consideration, please submit your resume here.

Program Manager

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Program Manager

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The Program Manager leads cross-functional teams consisting of product management, development, QA, support and operations personnel to define, build and launch IronPort software and appliance products into the marketplace. The successful candidate will have a unique blend of technical knowledge and exceptional communication and problem-solving skills. He or she must also be able to balance business needs against the ability to deliver in order to consistently define and deliver against program schedule, feature and cost goals.

• Lead software product core teams from definition through launch.
• Develop and manage cross-functional program schedules; identify risks, manage scope and resource changes, and monitor progress against plan.
• Identify, escalate and drive resolution of issues that affect program schedule and feature commitments.
• Communicate program status to management and executives on a regular basis in both formal and informal environments.
• Ensure effective communication within the engineering team and between the project team and other engineering groups.
• Manage multiple concurrent product releases within the program portfolio.
• Contribute to IronPort’s Product Development Lifecycle through process development, documentation and socialization throughout the organization.

Required Experience and Skills:

• BA/BS (business, or engineering preferred), MS/MBA or equivalent desired
• At least 3-5 years in program management with prior experience in product development, product management or a technology environment
• Exceptional team player with the ability to quickly develop and foster cross-functional relationships
• Demonstrated ability to understand, resolve and communicate technical and business issues
• Able to quickly drive, communicate and gain support for decisions in unstructured environments
• Outstanding written and verbal communication skills.
• Organized and detail-oriented, with a high level of integrity and reliability
• Experience with server appliances, UNIX, network and/or e-mail applications a plus.
• Specific experience in commercial enterprise software development preferred.

---

For immediate consideration, please submit your resume here.

Anti-Spam Software Engineer

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Software Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

We are seeking experienced candidates with a strong software engineering background, a passion for Anti-Spam and deep understanding of Email related technologies to help us develop and sustain the best Anti-Spam solution available.

The role is focused on day-to-day sustaining the efficacy of our Anti-Spam product and also involves a lot of data analysis and problem solving skills, sometimes under customer facing time pressure. The position involves coding that is often less structured than traditional shipping product development. Solid engineering skills are needed to be able to understand down to the code level the diverse suite of data processing technologies and tools involved in our Anti-Spam solution.

The work has a heavy UNIX command line skill requirement and PERL is used extensively to automate certain tasks as well as for ad-hoc data analysis. Working with PERL regular expressions is a staple of daily development. SQL skills are important as the candidate will be often working with data in large relational DB environments. There is often interaction with development engineers in different product areas and with the customer facing teams in support and operations. There is also significant interfacing with remote teams.

The candidate who is going to be most successful and fulfilled in this position is someone with a deep understanding of Email and related technologies and a background in Anti-Spam. Most of all someone with a real passion for solving the spam problem. We want to win this war!

The candidate will ultimately perform in a technical lead capacity to guide and mentor others in the team (including remote/off-shore) as well as be involved with other development groups and help influence the direction of our Anti-Spam technologies.

The ideal candidate will have strength and deep knowledge in PERL, UNIX, Email technologies including Anti Spam, Networking, and SQL, 5+ years of professional experience developing commercial software, experience providing technical leadership for small teams of engineers, strong analytical, problem solving and debugging skills and excellent written and verbal communication skills.

Understanding of multi-byte character encodings, mime types, RFC-2821 and RFC-2822 as well as knowledge of one or more open source and/or commercial anti-spam solutions and of network DNS blacklists and Email reputation systems are all pluses.

---

For immediate consideration, please submit your resume here.

Cisco Stops Spam with Increased Performance from Intel

Intel Multi-core Processors Power Next-Generation IronPort Content Security Systems

SAN FRANCISCO, Calif.- Sept. 18, 2007 –IronPort Systems, a business unit of Cisco® today announced the use of Multi-core Intel® Xeon® processors to power IronPort’s next generation of email and Web security appliances. IronPort® appliances use AsyncOS, a proprietary operating system that is taking full advantage of the significant performance increases made possible by Intel Multi-core technology. This performance improvement helps enterprises, Internet service providers (ISPs) and smaller organizations stay ahead of the never-ending deluge of spam e-mail.

Spam, Spam, Spam, and More Spam
According to IronPort's SenderBase, world's first and largest email traffic monitoring service, the volume of spam has been roughly doubling every year, with no end in sight. As of August 2007, the IronPort business unit measured an 18 percent month-over-month increase in spam volume. It is estimated that more than 90 percent of all email is spam. More than 80 percent of spam comes from infected “zombie” computers, typically in consumer broadband networks. As spam filters become more effective and more widely deployed, a spammer simply sends more messages with the hope that enough will get through spam filters to make the spammer’s business profitable.

Spam Gets Smarter
In addition to the brute-force tactic of doubling spam volumes year-over-year, spammers have adopted a variety of techniques to bypass traditional filters. Spammers have migrated from simple text messages to HTML messages to image-based spam. The latest variant is known as attachment spam, where spam messages are embedded into popular attachment types such as Adobe PDF or Microsoft Excel files. This poses additional burdens for spam filters because the average spam message size has increased from approximately 3 kilobytes Kbytes in 2005 to 40 kilobytes in 2007. Not only are the messages larger, but they also require much more computer processing at the perimeter to interpret the new attachments and distinguish spam from legitimate mail. The combination of exponential growth in message volumes coupled with larger messages and more required processing per message has caused many traditional anti-spam systems to struggle to keep up—these end users will see more spam getting past the filters and into their inbox, and may experience delays in sending and receiving mail.

Staying in Front
The new generation of email security appliances from IronPort harnesses the power of Multi-core Intel Xeon processors to stay in front of new spammer tactics. The IronPort X1050 uses dual Quad-Core Intel Xeon processor 5300 series. The IronPort AsyncOS operating system is able to take full advantage of all eight cores, yielding system throughput approximately 800 percent greater than a comparable single-core appliance. This increase in processing power allows the IronPort appliance not only to process more spam messages, but also to run more sophisticated rules and analysis to thwart the latest spam techniques.

The combination of IronPort software and Intel's advanced hardware result in systems that have the capacity and capability to stay ahead of surging spam.

Available Now
IronPort X1050 and all multi-core systems are available now. Visit http://ironport.com/products/ironport_x1050.html for more details.

About IronPort Systems

IronPort Systems, headquartered in San Bruno, California, is a business unit of Cisco Systems, Inc.. IronPort Systems is the leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort appliances utilize SenderBase®, the world's largest email and Web threat detection network and database. IronPort products are innovative and easy-to-use – providing breakthrough performance and playing a mission-critical role in a company's network infrastructure. To learn more about IronPort Systems products and services, please visit: http://www.ironport.com/.

About Cisco Systems

Cisco, (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com.

Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. This document is Cisco Public Information.

Software Engineer / Application Engineer

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Software Engineer / Application Engineer

IronPort Systems Platform Engineering team is looking for software engineering talent and experience to participate in the ongoing development efforts for its Security Appliances.

Job Description:

The Application Engineering team at IronPort has the unique opportunity to gain exposure to all parts of the IronPort technology suite and collaborate with key departments on a daily basis, including Engineering and Customer Support. This position requires extremely strong problem solving skills and the technical knowledge to perform advanced debugging and develop out-of-the box solutions to solve real world customer problems. The AE group is expected to debug and develop software written in a variety of different languages. The AE position requires an individual who is comfortable communicating technical concepts in an easy-to-understand manner, who enjoys working with cross-functional teams, and who has the strong desire to teach and learn new technical skills.

Primary Responsibilities:
• Be the engineering focal point for resolving customer issues
• Develop custom tools to enhance productivity and solve challenging problems
• Proactively address customer concerns and prevent problems from arising
• Write specifications, design, and implement applications code for use in customer environments
• Mentor others through one on one and formal training

Required Experience and Skills:
• Must have 6+ years solid technical experience in a product environment
• Strong knowledge of HTTP & HTTP proxy and caching technology or Enterprise email solutions
• Highly technical knowledge of network architecture and troubleshooting
• Experience with advanced software debugging: (gdb, truss/ktrace, tcpdump, other UNIX utilities)
• Understanding of software development and best practices, including code review and troubleshooting

Desired Experience and Skills:
• Operating system experience: FreeBSD or Linux
• A broad spectrum of programming languages, from machine-level (some assembly) to OO-based languages (Python/Java/C++), and everything in between (C/shell/Perl) • Strong level of understanding of Internet protocols (SMTP, HTTP, DNS, FTP, LDAP, SSH, TLS).
• Socket level programming and debugging
• Prior experience in the email technology or web proxy space is desirable
• Ability to propose design solutions that help improve supportability and debugging

Personal Characteristics:
• Entrepreneurship, Sense of Urgency: Candidate will possess a high energy level which allows them to react to situations quickly and decisively, possessing self confidence to be assertive when taking a position, not afraid to make decisions.
• Indomitable work ethic: Candidate can reject setbacks and enthusiastically persists until ambitious goals are achieved. The successful candidate will be resourceful and innovative at tackling complex challenges in a timely matter.
• Flexible and adaptable: Candidate should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.
• Attention to detail: Candidate must live by the mantra of “the devil is in the details” and will take great pride in getting it right.
• Accountability: Candidate should be a results-oriented team player who leads by example, holds self accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives.
• Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation
• “The Customer Comes First” Attitude: Candidate will demonstrate passionate commitment to the customer and to product quality. Champions the product and the customer’s needs and implements a model of continuous improvement in both company goals and project-related task.

---

For immediate consideration, please submit your resume here.

Software/QA Engineer

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Software/QA Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

The QA Technical Engineer will be responsible for ensuring the quality of IronPort’s Sec Apps products. Possessing strong whitebox testing experience, the QA Technical Engineer will be involved in the entire QA cycle from requirements evaluation, to test case development and execution, to product readiness, defect status, and test results reporting. The successful candidate will use knowledge of the software development lifecycle, use case definition, and testing tools and methodologies to ensure customer satisfaction with our initial and future releases. QA Technical Engineer will be an independent self-starter who can multi-task across projects and effectively organize your time under tight deadlines. In addition, the QA Technical Engineer will maintain the performance and functional testing tools, integrating enhancements as needed.

Requirements:

• Must have a minimum of 4 years’ solid testing and programming experience in a product environment.
• Possess outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization.
• Demonstrated experience in defining and creating test harnesses from engineering and product management/marketing documentation
• Proven track record of delivering quality in a highly available, scalable environment
• MUST HAVE extensive hands-on experience with UNIX commands; Shell scripting and administrator experience is a plus
• White box testing experience, especially in C, Python or Perl
• Experience setting up a robust test environment, and writing test harnesses and test scripts that are reusable for successive product releases. Must be willing to solicit feedback on tools and incorporate enhancements into them as needed.
• Have practical understanding of QA processes and methodologies; some experience with formal software standards (CMM, IEEE, ISO 9001) desired
• Experience with formal defect-tracking software and automation tools.
• Possess strong problem-solving and analytical skills; perform detailed analysis of test results to uncover product defects and incomplete test cases
• Must be able to define acceptance criteria and report on the current state of the software to various groups within the organization
• Solid understanding of the build release process and configuration management
• Able to create and maintain release procedure guidelines to QA for each internal and external release
• Eagerness to learn new technologies/skills

Desired Skills:

• Knowledge of protocols: SMTP, LDAP, IMAP, POP, DNS, FTP, SSH
• Configuration management/release engineering experience
• Hardware testing or embedded software testing experience

Personal Characteristics:

• Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion.
• Passionate commitment to quality. Champions quality across all stages of SDLC and implements a model of continuous improvement in both company goals and project-related tasks.
• Accountability: He or she should be a results-oriented team player who leads by example, holds himself accountable for performance, takes absolute ownership, and champions all aspects of quality initiatives.
• Sense of urgency. Escalates quality issues when appropriate; maintains a sense of “bug ownership” to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
• Flexibility and adaptability. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

---

For immediate consideration, please submit your resume here.

Sr. Software/QA Engineer IV

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Sr. Software/QA Engineer IV

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Job Description:

The Reputations Software/QA Engineer will be primarily responsible for testing software used to detect known senders of malware or spam emails. This is a dynamic and critical area of IronPort's security software since assessments of a sender's reputation can significantly reduce the demands on content scanning software, and spam producers frequently change their sender information to avoid detection. The Reputations Software/QA Engineer will possess a strong background in QA testing, particularly backend or white box testing. The testing process is a collaborative process between Development and QA, and as such, the position requires strong organizational skills, people skills and team interaction abilities. The successful candidate will have a demonstrated ability to develop test plans and test cases in a time-to-market sensitive environment while maintaining an outstanding level of quality.

Required Experience and Skills:

* Minimum of 6 years professional QA experience
* Working knowledge of Python, Perl or other object oriented language
* Practical knowledge of networking troubleshooting
* Working knowledge of Routing, DNS, SMTP, FTP, SSH and Telnet
* Strong familiarity with some UNIX variant; able to perform minor sys admin duties
* Outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization.
* Demonstrated experience in debugging scripting and object oriented code
* Proven track record of delivering high quality in a highly available, scalable environment
* Solid understanding of the build release process and configuration management
* Eagerness to learn new technologies/skills
* Experience testing a mail or messaging application

Personal Characteristics:

* Independent: Able to grasp high level product requirements and translate these to test plans and test cases effectively. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Must naturally feel personally responsible for functional areas assigned for testing. Personally ensures that tests are effective and also ensures that bugs are resolved fully with an emphasis on high quality.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed.
* Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will recover and learn from setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion.
* Accountable: He or she should be a results-oriented team player who holds themself accountable for quality, takes absolute ownership, and champions all aspects of quality initiatives
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

---

For immediate consideration, please submit your resume here.

Sr. UI Architect

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Sr. UI Architect

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The Platform Engineering team is responsible for the appliance group of products, including the Email and Web Security Appliances. We are looking for a candidate with proven experience in defining code architecture, technical leadership, driving UI agenda, and re-factoring legacy code to improve product efficiency and performance. This individual will be expected to collaborate with product management to help identify and prioritize product requirements; work closely with design consultants to design new features and improve existing functionality and behavioral paradigms; and organize, participate in, and ensure the success of the ongoing development activities for the products’ CLI and web based GUI.

Key responsibilities include:
• Define UI architecture and roadmap
• Drive UI agenda through Platform Development Managers
• Establish UI development standards and guidelines
• Reviewing technical specifications written by UI developers
• Task level planning and management of project deliverables
• Ownership of the quality of all code written by UI developers

Required Experience and Skills:
• 10-15 years of industry experience with 8-10 years programming experience preferably in one or more of these scripting languages: Python, PHP, Perl, ASP.NET, Ruby, etc. (Python highly preferred.)
• Strong XHTML, CSS2, and JavaScript skills with practical experience required.
• Demonstrated success in the development and deployment of enterprise application GUI.
• strong attention to detail and exceptional organization, logic, and analytical skills
• Communicate effectively throughout all phases of the life cycle with product management, software development, technical documentation and QA
• Demonstrated ability to ask appropriate questions, communicate effectively and persuasively convey design solutions to a broad range of stakeholders including product managers, engineers, interaction designers, and customers

Desired Experience and Skills:
• Experience developing thin-client, browser-based, commercial appliance, server application administration, or consumer-oriented user interfaces. Experience developing commercial or corporate intranet applications is also a plus.
• An understanding of Internet and email standards, UNIX system administration, enterprise networking topologies and security is highly desirable.
• Specific experience with open source mail, spam detection programs, caching web proxies, anti-spyware, anti-virus and integration of database technology to customer systems a definite plus.
• Experience collaborating with offshore development resources is a plus.
• The ideal candidate will also have strong visual design skills.

---

For immediate consideration, please submit your resume here.

Software/QA Engineer III

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Software/QA Engineer III

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

This QA Engineer will be a primary contributor to the test effort for the IronPort Security Management Appliance, part of IronPort's full line of high availability, massive performance and easy to use network security appliances. The QA Engineer will work with Engineering and Product Management to review product requirements and engineering specifications and will write and execute test plans and test cases based on these documents.

Primary Responsibilities:

* Create and review test cases and test plans based on functional specifications and marketing requirements documents
* Execute test cases and test plans using internal API test tool or manual execution as needed.
* Identify, isolate and document software defects, either independently or with QA/Development peers
* Analysis and diagnosis of issues found in the field.
* Mentor junior team members
* Provide status and escalate issues to Team Lead as needed

Required Experience and Skills:

* MUST HAVE SERVER-SIDE, UNIX BASED QA EXPERIENCE
* Minimum of 6 years experience in QA
* Proven, referenceable experience as a White/Grey box QA Engineer
* Strong command of some UNIX variant
* API level testing using custom test harnesses
* Solid skills in python or other programming language
* Strong knowledge of TCP/IP networking
* Experience testing RDBMS-based applications
* Experience testing server applications
* Proven track record of developing test plans and test cases from engineering specifications and product marketing documents
* Possess outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization

Required Experience and Skills:

* FreeBSD
* SQL
* Knowledge of Routing, DNS, SMTP, HTTP, FTP, SSH and Telnet

Personal Characteristics:

* Independent: Able to grasp high level product requirements and translate these to functional test plans. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Sees defects throughout their lifecycle; from detection to resolution.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management. Willing to engage engineers and management in discussions on bug resolution.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed. Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion
* Accountable: He or she should be a results-oriented team player who leads by example, holds themselves accountable for performance, takes absolute ownership, and champions all aspects of quality initiatives.
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

---

For immediate consideration, please submit your resume here.

Automation Engineer

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Automation Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The Automation Engineer will be primarily responsible for maintaining tools used in automated testing of IronPort's email appliance. The Automation Engineer will possess a strong background in QA and engineering. The automation process will be a collaborative process, and as such the position requires strong organizational skills, people skills and team coding abilities. The successful candidate will have a demonstrated ability to develop custom automation tools in a time-to-market sensitive environment.

Required Experience and Skills:

* Minimum of 3 year professional experience developing scripted automated software tests.
* Working knowledge of Python, Perl or other object oriented language
* Strong knowledge of networking debugging
* Working knowledge of Routing, DNS, SMTP, FTP, SSH and Telnet
* Expert command of some UNIX variant; able to perform minor sys admin duties
* Outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization.
* Demonstrated experience in debugging scripting and object oriented code
* Proven track record of delivering quality in a highly available, scalable environment
* Solid understanding of the build release process and configuration management
* Eagerness to learn new technologies/skills
* Experience testing a mail or messaging application

Personal Characteristics:

* Independent: Able to grasp high level product requirements and translate these to testplans and test tools effectively. Capable of gathering required information from engineers and product marketing to perform job function.
* Strong sense of ownership: Sees test tools throughout their lifecycle; from development to deployment. Personally ensures that tools work correctly when deployed, and also ensure that users have a full understanding of how to use these tools and interpret their results.
* Assertive: Champions causes that will benefit the company. Is not afraid to voice opinions that may contradict those of management.
* Communicative: Takes an "open source" attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed.
* Encourages constructive criticism on his or her work.
* Indomitable work ethic: The successful candidate will reject setbacks and will enthusiastically persist until ambitious goals are achieved. He or she will be resourceful and innovative at tackling complex technical challenges in a sustainable, proactive fashion
* Accountable: He or she should be a results-oriented team player who holds themselves accountable for performance, takes absolute ownership, and champions all aspects of quality initiatives.
* Sense of urgency. Escalates quality issues when appropriate; maintains a sense of "bug ownership" to see all issues through to a successful resolution. Strives to turn around issues with an efficient and effective approach.
* Flexible and adaptable. Should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.

---

For immediate consideration, please submit your resume here.

Manager, Software Quality Assurance

It’s an Exciting Time to Work at Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Manager, Software Quality Assurance

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Primary Responsibilities:

The Quality Assurance Manager will be responsible for assessing the quality of IronPort's hosted security applications. The QA Manager will be responsible for managing a team of quality assurance engineers working to test these hosted security applications. The QA Manager will also guide the efforts of automation engineers working to build automated test suites for these products. The successful candidate will have experience performing quality assurance on hosted platforms and on distributed systems. IronPort's hosted applications react rapidly to real time threats such as spam and virus outbreaks. The successful candidate will have the ability and drive to work in a fast paced and dynamic environment.

Required Experience and Skills:

•Minimum of 10 years experience in QA
•Minimum of 3 years experience as a QA Manager
•Experience managing multiple concurrent product releases
•Experience testing database intensive applications
•Experience testing hosted applications
•Ability to think strategically and act tactically
•Outstanding written and verbal communication skills. Must utilize these skills to coordinate effectively across all groups in the organization.

Desired Experience:

•FreeBSD or other UNIX
•Python
•Experience managing offshore efforts

---

For immediate consideration, please submit your resume here.

Sr. Release Engineer

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Sr. Release Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The Release Engineer will work to improve, automate, and simplify the build and release process across the IronPort product line. These include products shipped on our Mail Gateway Appliances (MGAs) to run on AsyncOS as well as services deployed on servers that are part of our Information Services (IS) group. The IS group is responsible for delivering SenderBase, Virus Outbreak Filters, BondedSender, SpamCop, along with a number of internal technologies that power the effectiveness of our MGAs.

Required Experience and Skills:

• 4+ years software development experience.
• 3+ years in a Unix environment.
• 2+ years of Makefile and shell script development experience.
• Unix system administration experience.
• Strong background with source code control systems, including Perforce.
• Design of test, staging, and production environments for server based apps.
• Documenting implementations through specs, manuals, and procedures.
• Past participation in shipping releases on an aggressive schedule.
• Strong verbal, written, analytical, and persuasive skills and the ability to interact with all members of the development team.

Desirable Experience

• Python, Perl, Java, and C.
• Knowledge of make and ant.
• Proven track record of taking responsibility for shipping/deploying clean, well-documented releases.
• Experience with the development and deployment of automated testing.
• Dedication to making life easier for the development organization being served.

---

For immediate consideration, please submit your resume here.

Sr. UI Developer

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Sr. UI Developer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The IronPort Systems Platform Engineering team is looking for software engineering talent and experience to participate in the ongoing development of the web-based interface for its Email and Web Security Appliances.

The Platform Engineering team is responsible for the appliance group of products, including the Email and Web Security Appliances. We are looking for a candidate with proven experience in participating at a key level in web application projects. This includes past experience in designing, developing, and helping to create a usable and stable product. This individual will be expected to collaborate with product management to help identify and prioritize product requirements; work closely with design consultants to design new features and improve existing functionality and behavioral paradigms; and organize, participate in, and ensure the success of the ongoing web development activities.

This is not a web site art direction, intranet development, or design role. Development will be on a UNIX-based platform integrating with code written in Python.

• 5-7 years of experience with one or more web scripting languages: Python, PHP, Perl, etc. (Python highly preferred.)
• Work closely with a cross-functional team to implement the web-based user interface for new features and extend existing functionality
• Review and sign off on requirements documents.
• Write specification documents and drive sign-off.
• Implement new features and extend existing functionality
• 5 years minimum industry experience required. The ideal candidate will also have strong visual design skills.

Required Experience and Skills:

• Strong HTML, CSS, and JavaScript skills and practical experience required.
• Experience with one or more web scripting languages: Python, PHP, Perl, etc. (Python highly preferred.)
• Participation in at least one successful development and deployment effort of a web application.
• Proven ability to effectively collaborate with Interaction Design / Information Architecture functional groups.
• 3 years minimum industry experience required. The ideal candidate will also have strong visual design skills.

Desired Experience and Skills:

• Experience developing thin-client, browser-based, commercial appliance, server application administration, or consumer-oriented user interfaces. Experience developing commercial or corporate intranet applications is also a plus.
• An understanding of Internet and email standards, UNIX system administration, enterprise networking topologies and security is highly desirable.
• Specific experience with open source mail, spam detection programs, caching web proxies, anti-spyware, anti-virus and integration of database technology to customer systems a definite plus.
• Experience collaborating with offshore development resources is a plus.

---

For immediate consideration, please submit your resume here.

Engineering Manager

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Engineering Manager

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Primary Responsibilities:

The manager will be responsible for assessing the quality of IronPort's hosted security applications. The manager will be responsible for managing a team of quality assurance engineers working to test these hosted security applications. The manager will also guide the efforts of automation engineers working to build automated test suites for these products. The successful candidate will have experience performing quality assurance on hosted platforms and on distributed systems. IronPort's hosted applications react rapidly to real time threats such as spam and virus outbreaks. The successful candidate will have the ability and drive to work in a fast paced and dynamic environment.

Required Experience and Skills:

•Minimum of 10 years experience in QA
•Minimum of 3 years experience as a QA Manager
•Experience managing multiple concurrent product releases
•Experience testing database intensive applications
•Experience testing hosted applications
•Ability to think strategically and act tactically
•Outstanding written and verbal communication skills. Must utilize these skills to coordinate effectively across all groups in the organization.

Desired Experience:

•FreeBSD or other UNIX
•Python
•Experience managing offshore efforts

---

For immediate consideration, please submit your resume here.

Sr. Program Manager

It’s an Exciting Time to Work at Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Sr. Program Manager

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The Program Manager leads cross-functional teams consisting of product management, development, QA, support and operations personnel to define, build and launch IronPort software and appliance products into the marketplace. The successful candidate will have a unique blend of technical knowledge and exceptional communication and problem-solving skills. He or she must also be able to balance business needs against the ability to deliver in order to consistently define and deliver against program schedule, feature and cost goals.

•Lead program core teams from definition through launch.
•Develop and manage cross-functional program schedules; identify risks, manage scope and resource changes, and monitor progress against plan.
•Identify, escalate and drive resolution of issues that affect program schedule and feature commitments.
•Communicate program status to management and executives on a regular basis in both formal and informal environments.
•Ensure effective communication within the engineering team and between the project team and other engineering groups.
•Manage multiple concurrent product releases within the program portfolio.
•Contribute to IronPort’s Product Development Lifecycle through process development, documentation and socialization throughout the organization.

Required Experience and Skills:

•BA/BS (business, or engineering preferred), MS/MBA or equivalent desired
•3-5 years in program management with prior experience in product development, product management or a technology environment
• Exceptional team player with the ability to quickly develop and foster cross-functional relationships
•Demonstrated ability to understand, resolve and communicate technical and business issues •Able to quickly drive, communicate and gain support for decisions in unstructured environments
•Outstanding written and verbal communication skills.
•Organized and detail-oriented, with a high level of integrity and reliability
•Experience with server appliances, UNIX, network and/or e-mail applications a plus.
•Specific experience in commercial enterprise software development preferred.

---

For immediate consideration, please submit your resume here.

Software/QA Engineer

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Software/QA Engineer

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

The QA Engineer will be responsible for assessing the quality of IronPort's Email Security Appliance. The ESA is an enterprise level appliance responsible for providing email security, high availability, massive performance and ease of use to mail administrators. Possessing strong QA testing experience the QA Engineer will assist in the coordination of marketing and design requirements for new features to be added to the application. They will subsequently validate the design and proper functionality upon implementation. They must write and execute detailed test suites to provide thorough coverage of features. They will be required to obtain or create the necessary tools to facilitate his responsibilities.

The successful candidate will have experience in a time-to-market sensitive environment, and will be adept at risk assessment and test prioritization. Candidate will be an independent self-starter who can multi-task across projects and effectively organize under tight deadlines.

Required Experience and Skills:

•Must Have Server-Side, UNIX Based, Network Product QA Experience
•Minimum of 4 years experience in QA
•Strong knowledge of TCP/IP networking
•Strong command of some UNIX variant
•Working knowledge of SMTP
•Proven track record of developing test plans from engineering specifications and product marketing documents
•Possess outstanding written and verbal communication skills. Must utilize these skills to communicate effectively across all groups in the organization.

Desired Skills:

•Working knowledge of SNMP, LDAP schemas
•FreeBSD
•Python
•Knowledge of SMTP
•General programming or scripting experience
•White/Grey box testing

---

For immediate consideration, please submit your resume here.

Business Operations Analyst

It’s an Exciting Time to Work at
Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Business Operations Analyst

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Responsibilities:

IronPort is looking for a hands-on tactical and strategic player to fulfill the role of the Knowledge Engineer. The Knowledge Engineer is more than a technical writer, he/she is responsible for leading the analysis, creation, development and on-going success of knowledge management in Customer Support. Requirements include outstanding spoken and written English language skills, technical expertise in a LAMP environment, knowledge of networking concepts, creative analytical abilities, and exceptional collaboration skills. We are looking for a self-driven team player to take knowledge management initiatives to a new level in IronPort’s fast-paced, dynamic environment.

Required Experience and Skills:

• Maintain and improve the knowledge base, knowledge sharing and analysis tools
• Continuously create and analyze knowledge metrics to create a plan of action
• Identify and collaboratively fill gaps in existing knowledge sources
• Edit and publish knowledge and knowledge base articles
• Develop and enforce the knowledge content standard
• Coach and advise support engineers with article writing and creation
• Manage and moderate customer-facing forums
• Assist in writing notifications, announcements and support portal content
• Launch and lead projects to enhance shared knowledge and knowledge integration
• Define and create customer support engineer training documentation
• Manage project requests simultaneously while meeting tight deadlines

---

For immediate consideration, please submit your resume here.

Manager, Software Development

It’s an Exciting Time to Work at Cisco!

Like the networks we build, our team is a broad network of individuals collaborating to change how the world works, lives, plays and learns.

---

Manager, Software Development

IronPort® Systems, Inc. is an independent business unit of Cisco Systems. Operating as a part of Cisco’s Security Technology Group, IronPort is a leading provider of anti-spam, anti-virus and anti-spyware appliances for organizations ranging from small businesses to the Global 2000. IronPort product lines utilize SenderBase®, the world’s largest threat detection database, enabling powerful security measures that are easy to deploy and manage.

Primary Responsibilities:

The Manager, Engineering, Security Applications will be responsible for developing solutions for combating spam, viruses, and malware in general; these solutions will span the email and web security spaces. The successful candidate with have demonstrated the ability to manage expectations, people, and projects in a quickly changing environment, one in which the threats are continuously evolving. Developing new solutions and socializing them with Quality Assurance, Product Management, and Operations is key. Understanding of and experience with large amounts of data and the ability to guide maximizing the use of that data is plus.

• Responsible for the design and delivery of anti malware solutions.
• Hands-on planning and management of projects. Identify requirements by working with other groups in engineering. Develop project task estimates, deliverable and milestone task assignment. Responsible for managing the capacity of the team.
• Find, hire, mentor, and retain talented team members.
• Recommend process improvements to increase efficiency and impact of the Security Applications team.
• Work with Engineering management to plan the product roadmap.
• Assimilate and comprehend the technical details of projects in development in order to better plan their implementation and delivery. Required Experience and Skills:
• 6+ years in a development position as an individual contributor.
• 3+ years in a management position (leading teams, defining schedules, proven release track record).
• Knowledge of hosted services a plus.
• Prior experience or knowledge about issues corporations face to protect their users from Spam, Phishing, Viruses, Adware and Spyware is a plus.

---

For immediate consideration, please submit your resume here.